The Spryker Systems GmbH website collects a range of general data, personal data and information each time you or an automated system accesses it. This general data and information is stored in the log files of the server.

The following can be collected:

• the type of browser and version used,
• the operating system used by the accessing system,
• the website from which an accessing system reaches our website,
• the sub websites which are accessed via an accessing system on our website,
• the date and time of access to the website
• an internet protocol (IP) address,
• the internet service provider of the accessing system and
• other similar data and information used in the case of attacks on our information technology systems.

Some of our Internet pages use “cookies”. Cookies do not cause any damage to your computer and do not contain any viruses. Cookies serve to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Such cookies are not only set by Spryker itself but also on its behalf by third parties such as Google (see below) or Facebook. In order to do this, these third-party companies place cookies which record usage data on the user’s computer on behalf of Spryker.

This is regarding such data that can be collected, for example, while the user moves around the Spryker website or clicks on advertising.

When you access the website from our data protection regulations, cookies are also set which are stored beyond your current visit to the website (your “session”).

Ability to object: If the user does not want to use cookies or wishes to delete existing cookies, she can switch them off and remove them via her internet browser. More information on deleting or disabling cookies can be found in the

Spryker Systems GmbH collects and processes the personal data of applicants for the purpose of processing the application procedure. Processing may also be carried out electronically. This is particularly the case if an applicant sends corresponding application documents to Spryker Systems GmbH by electronic means, for example, by e-mail or via our applicant portal.

This transmitted data is transmitted in encrypted form and stored in a database, which is operated by our company and our service provider Personio GmbH (https://www.personio.de/), Buttermelcherstr. 16, 80469 Munich. We have concluded an order data processing contract with Personio GmbH, which offers the personnel administration and application management software we use and stores data exclusively on ISO 27001-certified servers in Germany, in accordance with the requirements of the GDPR. This ensures that your personal data is processed exclusively in accordance with our instructions and that uniformly high standards apply with regard to data security.

If you would like to subscribe to the newsletter offered on our website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data will not be collected or only on a voluntary basis. We use this data exclusively for the dispatch of the requested information and do not pass it on to third parties.

The data entered in the newsletter registration form will be processed exclusively on the basis of your consent (Art. 6 para. 1 letter a GDPR). You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example, via the “Unsubscribe”

Collected data and purpose of use

We collect the following data from you if you wish to obtain digital content from us, e.g., White Paper, Case Studies, etc…

• Surname: personal user salutation in e-mails
• First name: personal, gender-specific user salutation in e-mails
• Business e-mail address: Confirmation of e-mail address and of the sending of digital content and offers
• Professional title: Adaptation of the sent contents and offers to the user’s role / job title for reasons of relevance
• Phone number (optional): this will be asked in order to be able to contact you if you tick the optional “I would like to be called and learn more about Spryker” checkbox.

Data collection and use

Data collection and use

The event organizer and/or Spryker Systems GmbH requires the participant’s personal data for the planning and execution of events. The participant agrees that his data may be processed and used for the initiation, implementation and follow-up of the event.

This consent applies in particular with regard to the following purposes:

a) Invitation management by e-mail:

• Sending of registration confirmations by e-mail
• Sending of reminders by e-mail before the event
• Sending of additional information or short-term changes to the registered event participants
• Event planning optimization
• Publication of participant lists (incl. names)
• General contract initiation

The following data will be recorded:

• E-mail address
• Surname, first name
• Sex

One of the objectives of the GDPR is to protect and clarify the data protection rights of EU citizens and users within the EU. This means that you as a user still have various rights with regard to your data, even if you have already given it to us. These rights are described in more detail below.

If you wish to contact us in connection with these rights, please contact our data protection officer (the contact details can be found under number II) or directly at [email protected] We will aim to answer your request as quickly as possible, in any case within one month (extensions may be applied to which we are legally entitled).

Please note that we may keep records of our communications in order to better resolve any problems you raise.

You have the following rights:

a) Right to confirmation
Every user of our website has the right to request confirmation from us as to whether we are processing his personal data. If the user wishes to make use of this right, he can contact our data protection officer at any time or contact us directly at [email protected].

b) Right to information
Every user has the right to receive information from us at any time, free of charge, about the personal data stored about him/her as well as a copy of this information. Furthermore, the user can obtain information about the following: purposes of processing
• the categories of personal data to be processed
• the recipients or categories of recipients to whom the personal data have been or are still being disclosed,
• if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration
• the existence of a right of rectification or deletion of personal data concerning him or of a restriction on processing by the responsible party, or of a right of opposition to such processing
• the existence of a right of appeal to a supervisory authority
• if the personal data is not collected from the data subject: All available information about the origin of the data
• the existence of automated decision-making, including profiling in accordance with Article 22 para. 1 and 4 GDPR and, at least in these cases, meaningful information on the logic involved and the scope and intended effects of such processing for the data subject.

Furthermore, the user has the right to information as to whether personal data has been transferred to a third country or to an international organization. If this is the case, the user has the right to obtain information about the appropriate guarantees in connection with the transmission. If a user wishes to make use of this right to information, he or she can contact our data protection officer or contact us directly at [email protected] at any time.

c) Right to rectification
Every user has the right to demand the immediate correction of incorrect personal data concerning him. Furthermore, the user has the right, taking into account the purposes of the processing, to request the completion of incomplete personal data, also by means of a supplementary declaration.
If the user wishes to make use of this right to rectification, he can contact our data protection officer or contact us directly at [email protected] at any time.

d) Right to deletion (right to be forgotten)
Every user has the right to demand from us that the personal data concerning her be deleted immediately, provided that one of the following reasons applies and insofar as processing is not necessary:

• the personal data has been collected or otherwise processed for such purposes for which they are no longer necessary.
• the user withdraws his consent on which the processing was based pursuant to Article 6 para. 1 letter a GDPR or Article 9 para. 2 letter a GDPR, and there is no other legal basis for the processing.
• the user objects to the processing in accordance with Article 21 para 1 GDPR and there are no overriding legitimate grounds for the processing, or the person concerned objects to the processing in accordance with Article 21 para. 2 GDPR.
• the personal data has been processed unlawfully.

Spryker Systems GmbH processes and stores your personal data only for the period of time necessary to achieve the storage purpose or if this was provided for in laws or regulations to which Spryker Systems GmbH is subject.

Spryker Systems GmbH uses HubSpot for its online marketing activities. This is an integrated software solution with which we cover various aspects of our online marketing. We have concluded an order data processing contract with HubSpot in accordance with the requirements of the GDPR.

This includes, among other things:

• E-mail marketing (newsletters and automated mailings, e.g., for the provision of downloads)
• Social media publishing & reporting
• Reporting (e.g., traffic sources, accesses, etc.)
• Contact management (e.g., user segmentation & CRM)
• Landing pages and contact forms

Our registration service allows users of our website to learn more about our company, download content, and provide their contact information and other demographic information. This information and the contents of our website are stored on servers of our software partner, HubSpot. We can use this information to contact users of our website and to determine which services of our company are of interest to them. All information we collect is subject to this data protection policy. We use all collected information exclusively for the

Videos from the online video provider Wistia are included on our website. Wistia is a service of Wistia, Inc., 17 Tudor Street, Cambridge, MA 02139, USA. Integration requires that Wistia can perceive users’ IP addresses. An IP address is required to send content to the user’s browser. The use of Wistia is in the interest of creating an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 letter of

Spryker Systems GmbH has integrated the Google Analytics component (with anonymization function) on its website. Google Analytics is a web analytics service. Web analysis is the surveying, collation and evaluation of data regarding the behavior of visitors to internet sites. Among other things, a web analysis service collects data on which website a user came from (a “referrer”), which subpages of the website were accessed, or how often and for how long a subpage was viewed. A web analysis is mainly used to optimize a website and for cost-benefit analysis of Internet advertising.

The operating company of the Google Analytics component is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.

Spryker Systems GmbH uses the suffix “_gat._anonymizeIp” for web analysis via Google Analytics. By means of this addition, Google shortens and anonymizes the IP address of the user’s internet connection if our internet pages are accessed from a member state of the European Union or from another state party to the Agreement on the European Economic Area.

The purpose of the Google Analytics component is to analyze the flow of visitors to our website. Among other things, Google uses the data and information obtained to evaluate the use of our internet sites, to compile online reports for us that show the activities on our internet sites, and to provide other services in connection with the use of our internet sites.

Google Analytics places a cookie on the user’s information technology system. What cookies are has already been explained above. By placing the cookie, Google is enabled to analyze the use of our website. Every time one of the individual pages of this website–which is operated by Spryker Systems GmbH and on which a Google Analytics component has been integrated–is visited, the internet browser on the user’s information technology system is automatically prompted by the respective Google Analytics component to transmit data to Google for the purpose of online analysis. As part of this technical process, Google obtains knowledge of personal data, such as the IP address of the user, which Google uses, among other things, to trace the origin and clicks of the user and subsequently enable commission statements.

This website uses the map service Google Maps via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the functions of Google Maps it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this website has no influence on this data transmission.

Spryker Systems GmbH has integrated Google AdWords on this website. Google AdWords is an Internet advertising service that allows advertisers to place ads in both Google’s search engine results and the Google Advertising Network. Google AdWords allows an advertiser to pre-define certain keywords to display an ad in Google’s search engine results only when the user uses the search engine to retrieve a keyword-relevant search result. In the Google Advertising Network, ads are distributed on topical websites using an automated algorithm and according to pre-defined keywords.

The operating company for the Google AdWords service is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.

The purpose of Google AdWords is to promote our website by displaying interest-based advertising on third-party websites and in the search engine results of Google’s search engine and by displaying advertisements on our website.

If a user reaches our website via a Google ad, a so-called conversion cookie will be stored on the user’s information technology system by Google. What cookies are has already been explained above. A conversion cookie loses its validity after thirty days and is not used to identify the user. If the cookie has not yet expired, the conversion cookie is used to determine whether certain sub-pages, such as the shopping basket of an online shop system, have been called up on our website. The conversion cookie enables both us and Google to track whether a user who has accessed our website via an AdWords ad has generated revenue, that is, completed or canceled a purchase of goods.

The data and information collected through the use of the conversion cookie is used by Google to generate visit statistics for our website. We use these visit statistics to determine the total number of users who have been referred to us via AdWords ads, that is, to determine the success or

Facebook-Plugins (Like & Share-Button)

Our website includes plugins from the Facebook social network, provided by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. You can recognize the Facebook plugins through the Facebook logo or the “Like” button on our page. An overview of the Facebook plugins can be found here: https://developers.facebook.com/docs/plugins/.

When you visit our website, the plugin establishes a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address. If you click the Facebook “Like” button while logged into your Facebook account, you can link the contents of

Our website includes functions of the Twitter service. These functions are provided by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the “Re-Tweet” function, the websites you visit are linked to your Twitter account and made known to other users. Data is also transmitted to Twitter.

Our website includes functions of the Instagram service. These functions are integrated by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can link the contents of our pages to your Instagram profile by clicking the Instagram button. This allows Instagram to associate the visit to our web pages with your user account.

We use components of the XING network on our website. These components are a service of XING AG, Dammtorstrasse 29-32, 20354 Hamburg, Germany.
Each time you access our internet pages equipped with such a component, this component causes the browser you use to download a corresponding representation of the XING component.

Our Internet pages use a function of the LinkedIn network. The provider of this service is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. If you click the LinkedIn button (plugin), you will be redirected to our LinkedIn offer in a separate browser window, and if you are logged into your LinkedIn user account you can follow us at LinkedIn. The plug-in establishes a direct connection between your browser and the LinkedIn server. LinkedIn receives the information that you have visited our website with your IP

Our website uses plugins from Google’s YouTube site. The website is operated by YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.

If you visit one of our websites equipped with a YouTube plugin, a connection to the YouTube servers is established. This tells the YouTube server which of our websites you have visited.

If you’re logged into your YouTube account, YouTube will allow you to associate your browsing behavior directly with your personal profile. You can prevent this

To provide the WhatsApp broadcast service, we use the services of WhatsBroadcast GmbH, Schwanthalerstrasse 32, 80336 Munich. If you visit one of our pages that is equipped with a WhatsApp plugin, a connection to the servers of WhatsBroadcast GmbH is established. This tells the WhatsBroadcast GmbH server which of our websites you have visited. If you subscribe to a newsletter service via your Messenger, your phone number will

When contacting us by e-mail or via a contact form, we store the data you provide in order to answer your questions. The data is deleted after storage is no longer required. If there are legal storage obligations, we shall restrict